Privacy Policy
Last updated: April 2026. This policy explains how Eshco Hair Studio collects, uses, and protects your personal information.
1. Information We Collect
When you book an appointment or contact us via WhatsApp, phone, or our website booking form, we may collect your name, phone number, email address, and details about the services you request. We do not collect sensitive personal data such as financial information, health records, or government identification numbers.
2. How We Use Your Information
We use your personal information to confirm and manage your appointments, communicate with you about your bookings, send you appointment reminders if you have opted in, and respond to your enquiries. We do not use your data for marketing purposes unless you have given us explicit consent.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: when required by Singapore law, to protect the rights and safety of our business, or with your explicit consent.
4. Data Retention
We retain your booking information for up to 24 months to manage our appointment history and provide continuity of service. You may request deletion of your data at any time by contacting us.
5. WhatsApp Communication
Our primary communication channel is WhatsApp. When you message us on WhatsApp, Meta (WhatsApp's parent company) processes this communication according to their own privacy policy. We recommend reviewing WhatsApp's privacy policy separately.
6. Website Analytics
Our website may use basic analytics tools to understand how visitors use the site (e.g. which pages are visited most often). This data is collected anonymously and does not personally identify you.
7. Cookies
Our website uses minimal cookies necessary for the site to function properly. We do not use advertising or tracking cookies.
8. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to access the personal data we hold about you, request corrections to any inaccurate data, request deletion of your data, and withdraw consent for us to use your data. To exercise any of these rights, contact us at 6908 6103 or WhatsApp +65 9835 2997.
9. Security
We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
Eshco Hair Studio
Blk 408 Ang Mo Kio Avenue 10, #01-769, Teck Ghee Square, Singapore 560408
Phone: 6908 6103
WhatsApp: +65 9835 2997